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Customer delight
Results: 22

#	Item
11	MicroSave Briefing Note # 129 Customer Support for E/M-Banking Users Swati Mehta AugustCustomer delight is no longer a ‘nice-to-have’ strategy, Add to Reading List Source URL: www.microsave.net Language: English - Date: 2013-08-02 08:04:21 Electronic commerce Banking Banking agent Customer experience Mobile banking Customer relationship management M-Pesa Sales Call centre Marketing Business Customer experience management
12	The Value Proposition Canvas Value Proposition Customer Segment Copy or outperform current solutions that delight Add to Reading List Source URL: businessmodelgeneration.com Language: English - Date: 2014-01-23 09:17:59 Customer service Customer experience ECRM Relationship marketing Marketing Customer experience management Business
13	Ideal Customer Experience (ICE) Map Your Customer Experience to Uncover Moments of Truth, Pain Points, and Opportunities to Delight Humans are complex. We make decisions every day that are shaped by interactions with peo Add to Reading List Source URL: ipsos.com.au Language: English - Date: 2013-06-26 19:56:28 Customer experience Ipsos Electronic commerce Marketing Customer experience management Business
14	February 05, 2013 Reliance Communications launches first of its kind customer delight program in India Offers world-class deals at www.rcom.co.in/specialprivileges exclusively for Reliance customers  Add to Reading List Source URL: www.rcom.co.in Language: English - Date: 2015-03-17 02:35:32 BSE Sensex Mobile phone companies of India Economy of Mumbai Reliance Anil Dhirubhai Ambani Group Reliance Communications Reliance Industries Communications in India Dhirubhai Ambani 3G Economy of India Economy of Maharashtra Maharashtra
15	The Value Proposition Canvas Value Proposition Customer Segment Copy or outperform current solutions that delight Add to Reading List Source URL: mightywisemedia.com Language: English - Date: 2013-09-12 13:02:13 Customer service Customer experience ECRM Relationship marketing Marketing Customer experience management Business
16	The 12 Agile Principles Adapted for Innovation 1 Delight the customer through rapid delivery of a minimal Add to Reading List Source URL: www.innovationmanagement.se Language: English - Date: 2015-01-28 13:36:25 Innovation Technology Creativity Science Mind Software project management Agile software development Science and technology studies
17	Agile Customer Life Cycle A Journey To Delight Customers! Davi Bauer This book is for sale at http://leanpub.com/agilecustomerlifecycle This version was published on[removed] Add to Reading List Source URL: samples.leanpub.com Language: English - Date: 2014-12-14 14:19:56 Lean In a Nutshell The Nutshell
18	Information, HyperDifferentiation, and Delight: The Value of Being Different Eric K. Clemons, Rick Spitler, Bin Gu, Panos Markopoulos Information: Strategy, Systems, and Economics Add to Reading List Source URL: opim.wharton.upenn.edu Language: English - Date: 2012-11-01 12:16:16 Pricing Imperfect competition Product differentiation Online shopping Customer Value proposition Monopoly Market segmentation Business Marketing Management
19	Experience Report Using Lean in Application Development to achieve competitive advantage and customer delight LEAN for Competitive Advantage and Customer Delight – Case study of an Application De Add to Reading List Source URL: agileindia.org Language: English - Date: 2014-01-20 01:59:07 Technology Systems engineering Software project management Software engineering Project management Agile software development Software development process Risk-based testing Design structure matrix Software development Software testing Science
20	Multi-Channel Contact Center Delight Customers where they Live November 2012 Omer Minkara Add to Reading List Source URL: www.oracle.com Language: English Electronic commerce Information technology management Customer intelligence Customer experience Interactive voice response Speech analytics Customer satisfaction Customer service Customer dynamics Marketing Customer experience management Business